Screen Print & Inkjet BLAZER-PROTJB-1650 Manual de usuario Pagina 177
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Chapter 16
Product Support
Support Policy
T-Jet Blazer Series Printer support is free. Since the machines are designed to be intuitive and very
easy to use, most support questions have to do with using FastARTIST
, FastRIP or printing from specic
graphics applications.
For the quickest support, Email your question to [email protected]. Be very specic and include
your serial number and any repair/problem history.
IMPORTANT POINT:
If you purchased the printer from a dealer in the USA, you DO NOT have to go
back to the dealer for support. Simply call or E-mail our support center. If you
purchased the printer from a dealer outside the USA, you will need to contact your
dealer for support.
Support Information and Hours
Toll Free +1 888-MYTJETS (698-5387)
Technical Support
+1 480-929-2937
Corporate Ofce
+1 480-929-0640
Fax +1 480-929-0766
E-mail:
Internet:
www.screenprinters.net. Click on the Support tab.
Support hours:
7:00am to 6:00pm Monday through Friday
9:00am to 3:00pm Saturday
(Mountain Standard Time) USA
24 hr. Emergency Support is available
Note: Arizona does not observe “Daylight Savings Time.”
In the summer months, Arizona is on the same time as California.
Phone Support
We have an excellent staff of Support Specialists who will gladly walk you through many of the
procedures. When calling for support, please have your serial number handy and be prepared to give
a detailed explanation of the problem. If you have received an error message, please include the error
number. It is often easier if you fax or E-mail a support question before calling for help. Calls to our
Support Center are toll free from within the US. Calls from outside the US are NOT toll free.
- User’s Manual 1
- Copyright Notices 3
- A Letter from the 5
- Developer 5
- Table of Contents 7
- - Table of Contents 11
- Basic Safety 15
- Instructions 15
- Caution: 16
- Introduction 17
- The Basics 18
- Important Support Information 19
- About the Garment Decorating 20
- Our Advice 21
- Unpacking and Setup of 23
- Your Printer 23
- Blazer PRO SETUP 25
- Ground Support 26
- Locking Nut 26
- Placement of the Shirt Boards 27
- Final Unpacking Instructions 28
- The Bulk Ink System 29
- Ink Care 31
- Changing Ink Brands 31
- NON-GENUINE EPSON CARTRIDGE 32
- Interacting with the 33
- Blazer Express 33
- Main Power Switch 34
- Powering Off 35
- Blazer PRO 37
- Powering On 39
- Printer Driver 41
- Installation 41
- Technology 44
- Learning the LCD and 45
- User Interface Controls 45
- The LCD Display Icons 46
- User Interface Touch Screens 47
- BLAZER EXPRESS 49
- BLAZER PRO: 49
- BLAZER EXPRESS: 49
- Initialization Utilities 51
- MODE SELECT 52
- POSITION 53
- Shirt Board Height Settings 56
- BLAZER PRO 56
- FOR. REV 60
- (PRINT BED) 60
- Power Cleaning Utility 61
- PAPER OUT 62
- Nozzle Check Utility 63
- Head Cleaning Utility 64
- Print Head Alignment Utility 65
- BLAZER EXPRESS Setup 66
- IMPORTANT NOTE: If you 68
- BLAZER PRO - LFP Remote Panel 71
- BLAZER PRO Setup 72
- Quick Alignment (Optional) 81
- IMPORTANT NOTE: 83
- Software Overview 85
- FastARTIST and FastRIP 86
- Image Types 87
- Photoshop 88
- A Quick Note about Photoshop 89
- Check File Mode 89
- Check File Saturation 91
- Sharpening Images 91
- Using the Tone Curve 92
- Bitmap Editing in FastARTIST 93
- Selecting Areas 93
- Channels and Layers 93
- Using the Extract Filter 95
- FastARTIST 96
- Printing Basics 99
- WARNING 100
- Basic Printing Steps: 101
- IMPORTANT POINT 102
- Chapter 10 - Printing Basics 105
- WARNING: 106
- Printing Tips and Tricks 108
- Saving a Spooled Print File 109
- Canceling a Print Job 111
- LCD Display in Print Status 113
- “Paper Out/Roll Cut” 113
- Humidity Concerns 116
- Slight Discoloration 116
- Advanced Printing 117
- With White Ink 117
- IMPORTANT POINT: 119
- Types of Pretreatment 120
- File Setup 122
- Set Print Modes 122
- Washing Directions 124
- Maintenance 124
- Printing Other Items 127
- Adjusting the Platen Height 128
- Non-Textile Printing 129
- T-Jet Non-Textile Primer 130
- Printing on Golf Balls 133
- Information 134
- Non-Textile Printing Tips 135
- Daily, Weekly and Monthly 137
- 3. Clean the Wiper Blade 139
- 5. Clean the Print Head Area 139
- 7. Ink Levels and Care 140
- WASTE TANK FULL 141
- Monthly Maintenance 143
- DO NOT LUBRICATE DRIVE SCREW 144
- Tips and Utilities to 147
- Maximize Print Quality 147
- RAM and Your Computer 148
- No Windex on Clear Cover 148
- 1 to 3 Day Downtime 149
- 4 to 9 Day Downtime 149
- 9 Days or More Downtime 149
- Additional Utilities 150
- Print Head Replacement 152
- BEFORE AFTER 153
- Chapter 15 - Troubleshooting 155
- ► Clean the Capping Station 156
- 18. Wrong Print Location 165
- LCD Error Warnings and Codes 167
- Error Code: 10000 168
- Error Code: 10001 169
- Lead Screw 172
- Error Code: 1001D 173
- Error: TOP COVER OPEN 175
- Error: RELOAD PAPER 175
- 24 Hour Emergency Support 178
- Support on the Web 178
- Chapter 16 - Product Support 179
- Webcam Video Support 180
- Support 180
- Third Party Software Support 180
- Re-crating the Blazer EXPRESS 182
- Re-crating the Blazer PRO 184
- Step 4: Attach Upper Bracers 185
- Operational Guide 189
- The Customer must: 190
- Room Preparation 191
- Room Conditions 192
- Electrical Requirements 192
- Printer Specifications 193
- Miscellaneous Information 194
- Staging Area 195
- Uncrating 195
- Requirements and Notices 197
- Declaration of Conformity 198
- Limited Warranty 199
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